Support

Get help with Deckify

Find help with Deckify, identify a trading card and confirm its print variant, purchases when offered, and app settings.

Getting started

To identify a trading card and confirm its print variant, begin with a clear card photo, game, set, collector number, finish, language, and condition notes. Review the result against card name, set, collector number, finish, language, printing, price source, and condition before acting on it.

Install the latest app version.
Check your connection for online features.
Restart the app if a screen does not refresh.

Purchases and subscriptions

If Deckify offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.

Use Restore Purchases after reinstalling.
Use your store account for billing changes.
Contact support if access does not refresh.

Contact support

Include your device model, app version, country, and the exact screen where the issue happened.

Screenshots help support reproduce visual issues.
Do not send payment card details.
Mention whether the issue is on iOS or Android.

Contact

Need a human?

Email support@fbappstudio.com with your device, app version, and what you were trying to do.

What is Deckify?

Deckify is a trading card scanner and collection app for Pokemon, Magic, and Yu-Gi-Oh collectors who want an organized card library.

Where can I download Deckify?

No public store link is listed yet. Check this official website for release and availability updates.

How do I get support?

Visit the support page or email support@fbappstudio.com.